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ESSEC Payment Journey: Frequently Asked Questions
1. How do I access the payment platform?
Log in to the MyRegistrar portal using your ESSEC student identifier (B00XXXXXX) and password. Access is granted once you have completed your online enrollment and received the "Enrollment completed" email from the Registrar’s Office.
2. What payment methods are available?
ESSEC has partnered with Flywire to offer secure and convenient payment options:
- Bank card (ensure your bank allows large transactions)
- Bank transfer (specify your ESSEC student identifier)
- International payment (via Flywire’s platform, supporting multiple currencies and methods such as AliPay, TenPay, UnionPay, Trustly, Sofort, Apple Pay, Google Pay, and WeChat)
3. How do I make an international payment?
- Select your country and preferred payment method on the Flywire portal.
- Enter your student and payer details.
- For bank transfers, follow the instructions provided by Flywire to complete the payment via your bank (online, at a branch, or by phone).
- Track your payment status in real time through the Flywire portal.
4. What are the benefits of using Flywire?
- Pay in your local currency or any currency of your choice.
- No transaction charges from ESSEC or Flywire.
- Favorable exchange rates and lower bank fees.
- Real-time tracking and email updates.
- Multilingual customer support available 24/7.
5. How do I ensure my payment is correctly recorded?
- Always initiate payments from the Registrar Portal.
- Specify your ESSEC student identifier (B00XXXXXX) in the payment reference.
- For bank transfers, use the unique reference provided by Flywire:
- For tuition fees, the reference starts with WRQ----
- For deposits, the reference starts with EBQ----
6. What should I do if my payment is not reflected in my ESSEC account?
- Bank transfers may take several days to appear. Check the Flywire portal for the payment status.
- If the payment status shows as "expired," initiate a new payment request and complete it before the new deadline.
- If the issue persists, contact Flywire support at support@flywire.com or use their live chat/phone service.
7. Can I make multiple payments?
Yes, you can make as many payments as needed, provided the total amount is received by the due date.
8. What if I miss the payment deadline?
Contact the Registrar’s Office immediately to discuss installment plans or deferment options.
9. How do I get help if I encounter issues?
- Flywire offers 24/7 multilingual support via email, live chat, or phone.
- For ESSEC-specific queries, submit a request via the ESSEC Registrar platform.
10. What currency should I use for my payment?
- Pay in the currency selected when initiating the payment request on the Flywire portal.
- The available payment options depend on the country you select. For example, if you select Morocco, you may pay in Moroccan Dirham (MAD), US Dollars (USD), or British Pounds (GBP).
- Once Flywire receives the funds, they will be converted to EUR and sent to ESSEC.
11. What if my country has currency control restrictions?
You can download your account statement in PDF format (in English or French) from the "My Documents" section of the MyRegistrar portal. If further assistance is needed, submit a request on the ERnest platform or email registraire@essec.edu.
12. What should I do if I encounter issues with SWIFT transfers?
For SWIFT transfers to a US bank account, use the following details provided by Flywire:
- Account number: 30993074
- ABA/routing number: 021000089
- SWIFT code: CITIUS33 (or CITIUS33XXX)
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