| Errors | Solutions | File Processing |
| Submitting tax notices from a different year than the reference year | The applicant must verify the date of the tax year (e.g., 2021 tax notice on 2020 income instead of 2020 on 2019 income) | |
| Submitting the declaration of resources instead of the tax notice | The applicant must verify that they are sending the "Tax Notice" document | |
| Submitting the amount of the Reference Taxable Income instead of the Gross Global Income | The applicant must verify on the tax notice that they are correctly reporting the amount listed under the Gross Global Income section | |
| Submitting only one tax notice instead of both parents' notices in case of separation (except for specific cases: Letter T, alimony) | The applicant must verify that they are sending both concerned tax notices | |
| Declaring a different number of children on the DSE than the number declared on the tax notice | The applicant must verify the number of children declared on the reference tax notice | |
| Submitting a DSE after having exhausted their scholarship entitlements | The applicant must pre-verify the current regulations (license curricula or curricula lasting less than or equal to BAC+3 cannot result in more than 5 scholarship entitlements. Beyond the license curriculum or any other curriculum lasting greater than or equal to BAC+4, the entitlements are distributed as follows: 3 entitlements if the student has used less than 5 entitlements; 2 entitlements if the student has used 5 entitlements.) | |
| Submitting a DSE for an institution or program in a Council of Europe country that is not listed on the scholarship application website | The applicant must pre-verify the opening of scholarship rights for the program with their affiliated CROUS | |
| Submitting an incorrect postal address (student entering their own postal address, independent status, parents abroad) | The applicant must verify the postal address entered in the DSE summary | |
| Forgetting to submit documents proving their particular situation (disability, ASE) | The applicant must verify the situation entered in the DSE summary | |
| Scholarship Payment | ||
| Submitting a RIB (Bank Account Details) belonging to a third party (parents, guardian, siblings, etc.) | The applicant must submit a RIB in their own name | |
| Sending their enrollment certificate to the CROUS for scholarship payment | The applicant must ensure that the institution has transmitted their enrollment directly to the affiliated CROUS (except for students enrolled in a Council of Europe institution) | |
| Attendance | ||
| Being subject to a request for reimbursement for scholarship paid in error | The applicant must notify the CROUS of any event affecting their schooling (resignation, illness, change of orientation) | |
| Appeals (Recours) | ||
| Filing a recours gracieux (informal appeal) directly with the CROUS or the CNOUS and not with the Rector for Scholarships from the Ministry in charge of Higher Education | The applicant must check their affiliated CROUS on their scholarship notification and therefore the concerned Rectorate to contact the right party | |
| Filing a recours gracieux directly with the CROUS or the CNOUS and not with the institution director for Scholarships from the Ministry of Agriculture and/or Culture | The applicant must check their affiliated institution on their scholarship notification to contact the right party |
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